---
title: Can I rename Users?
description: When users join or leave, you may consider changing their account name.
---

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# Can I rename Users?

## When users join or leave, you may consider changing their account name.

However, we advise against renaming accounts as it may lead to billing issues and potential account complications.

Instead, we suggest [creating a new user license](https://helpdesk.chameleoni.com/hc/en-us/articles/201181032-creating-a-new-user-license-adding-a-new-user-license?hsLang=en-gb) for the individual, ensuring it's set up correctly. Once completed, you can safely [delete the old user](https://helpdesk.chameleoni.com/how-can-i-delete-a-user-?hsLang=en-gb) and transfer all data to the new user for a seamless transition.

 

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