---
title: Action System Managing Cancelled Interviews
description: As we all know for various reasons interviews get cancelled from time to time. The below action will help you manage and record when an interview was cancelled.
---

[Skip to content](https://helpdesk.chameleoni.com/action-system-managing-cancelled-interviews#main-content)

English - United Kingdom

Show submenu for translations

[More support](https://helpdesk.chameleoni.com/kb-tickets/new?hsLang=en-gb)

[![chilogo](https://helpdesk.chameleoni.com/hs-fs/hubfs/chilogo.png?width=400&height=105&name=chilogo.png)](https://www.chameleoni.com/)

- [Book your training here](https://www.chameleoni.com/free-training/focused-training-sessions/)
- [Privacy Policy](https://www.chameleoni.com/privacy-notice/)
- [SAAS Conditions](https://www.chameleoni.com/chameleoni-saas-conditions/)
- [Report an issue](https://share-eu1.hsforms.com/1dTLPjz74Qna3uDJ4qmdxBw2dydlh)

Open main navigation

Close main navigation

- [Book your training here](https://www.chameleoni.com/free-training/focused-training-sessions/)
- [Privacy Policy](https://www.chameleoni.com/privacy-notice/)
- [SAAS Conditions](https://www.chameleoni.com/chameleoni-saas-conditions/)
- [Report an issue](https://share-eu1.hsforms.com/1dTLPjz74Qna3uDJ4qmdxBw2dydlh)
- English - United Kingdom
  
  Show submenu for translations
- [More support](https://helpdesk.chameleoni.com/kb-tickets/new)
- [Contact us](mailto:support@chameleoni.com)

[Contact us](mailto:support@chameleoni.com)

 How can we help you today?

- There are no suggestions because the search field is empty.

1. [Chameleon-i Knowledge Base](https://helpdesk.chameleoni.com/?hsLang=en-gb)
2. [Tips and tricks](https://helpdesk.chameleoni.com/tips-and-tricks?hsLang=en-gb)

# Action System Managing Cancelled Interviews

#### As we all know for various reasons interviews get cancelled from time to time. The below action will help you manage and record when an interview was cancelled.

When you complete a 1st, 2nd and 3rd Interview action in Chameleon-i it will place a time/date in the Shortlist grid for your records, it will now also insert a button on the right side of the time/date - ![Cancel Interview Button](https://knowledgebase.chisites.net/userfiles/images/Cancel-Interview-Button.jpg)

Please note: this button only appears if the interview action has happened and there is a date next to the button.

When you press the '**Cancel Interview**' button the following pop-up will display.

![](https://helpdesk.chameleoni.com/hs-fs/hubfs/image-png-Aug-07-2024-10-24-00-1681-AM.png?width=157&height=85&name=image-png-Aug-07-2024-10-24-00-1681-AM.png)

![](https://helpdesk.chameleoni.com/hs-fs/hubfs/image-png-Aug-07-2024-10-23-31-6865-AM.png?width=747&height=525&name=image-png-Aug-07-2024-10-23-31-6865-AM.png)

You can edit the note text and the date of the note as required to document when and why the interview was cancelled.

When the 'Finish Action' button is clicked, the date is removed from the Shortlist along with the Delete Interview button. The Interview Note and Todo are removed from the diary and the associated records. Instead, a '**Cancelled Interview**' note will be saved against the Candidate, Client and Vacancy record in the Notes tab.

- [Troubleshooting](https://helpdesk.chameleoni.com/troubleshooting?hsLang=en-gb)
- [User Settings](https://helpdesk.chameleoni.com/user-settings?hsLang=en-gb)
- [Emails and Email Settings](https://helpdesk.chameleoni.com/emails-and-email-settings?hsLang=en-gb)
- [Tips and tricks](https://helpdesk.chameleoni.com/tips-and-tricks?hsLang=en-gb)
- [General](https://helpdesk.chameleoni.com/general?hsLang=en-gb)
- [exchange synchronisation](https://helpdesk.chameleoni.com/exchange-synchronisation?hsLang=en-gb#main-content)

    - [exchange](https://helpdesk.chameleoni.com/exchange-synchronisation?hsLang=en-gb#exchange)
- [Website Integrations](https://helpdesk.chameleoni.com/website-integrations?hsLang=en-gb)
- [Search in Chameleon-i](https://helpdesk.chameleoni.com/search-in-chameleon-i?hsLang=en-gb)
- [Plugins and Features](https://helpdesk.chameleoni.com/plugins-and-features?hsLang=en-gb)
- [Admin Tab](https://helpdesk.chameleoni.com/admin-tab?hsLang=en-gb)

[![chilogo-1](https://helpdesk.chameleoni.com/hs-fs/hubfs/chilogo-1.png?width=400&height=105&name=chilogo-1.png "chilogo-1")](https://www.chameleoni.com/)

 AAA

<https://www.facebook.com/chameleonirs> <https://www.twitter.com/> [mailto:support@chameleoni.com](mailto:support@chameleoni.com)

Copyright © 2024, chameleoni.com